Client Services Coordinator, F/T or P/T
Corporate Document Solutions – Cincinnati, OH (Forest Park)
Client Services Coordinator, F/T or P/T
Part time: 7:45a – 1:00p, M-F (27.5 hours/week), or
Full time: 7:45a – 4:15p, M-F (40 hours/week), with added responsibilities
Corporate Document Solutions, Inc, a digital printing company located in Forest Park, is seeking an outgoing, detail-minded individual with a graphic design, print, or prepress background (preferably). This individual will handle the following primary duties to include:
Core Job Responsibilities
1. Order entry and e-Commerce order management; Client Services(55% of job responsibilities, estimated):
- Entering orders in our MIS software system
- Working closely with clients via email and phone
- Answering phones and greeting in-house clients
2. Outbound marketing (35% of job responsibilities, estimated):
- Assisting with our Outbound Marketing Campaign utilizing MailChimp & our CRM system
- Entering data, maintaining files, coordinating campaigns
Pre-press/Pre-flight – will train if needed (10% of job responsibilities, estimated):
- Pre-flight and file correction
- Resizing artwork
- Bleed corrections
- Impositioning
- Sending files to press
- Troubleshooting print quality issues
- Internal hardcopy proof review and approvals
- Soft proofing
- Communicating with Production team on file readiness
- Typesetting
- Re-creating artwork when necessary
- Occasional graphic design
Note: If this position is made into full time, additional responsibilities will be added according to candidate’s skills and interests.
The successful candidate will possess:
- Excellent customer service and communication skills, building a natural rapport with clients
- Attention to detail in entering data
- Quality control
- Good written skills
- Ability to multi-task, meeting time sensitive deadlines and working independently
- Logical thinking skills to help solve problems
- Self-starter
- Ability and desire to work in a fast paced digital print environment
- Prior experience in print production, graphic design, or pre-press/pre-flight a plus
For consideration
- Respond to this ad by submitting your resume
- Be sure to include a cover letter
- Indicate what makes you qualified
- Explain why you want this position
- Indicate why part time work is a good fit for you
Mary Percy, President
Corporate Document Solutions, Inc.
EOE
Hours of Operation
- Office: Mon-Fri: 8am to 4:30pm
- Production: Mon-Sat: 3 Shifts
Corporate Document Solutions, Inc.
11120 Ashburn Rd.
Cincinnati, OH 45240
Office: 513.595.8200
Toll Free: 1.888.601.3086
Click here to take a look inside our modern
Cincinnati print production facility.