A digital proof will be available for your review after we have received your file upload. No job will be sent to press without your approval. It is your responsibility to log in to your account and check on your proof. We are not liable for delays in the order caused by your non-approval of the proof. Proofs must be approved within 45 days. If you fail to approve your proof within 45 days, CDS reserves the right to cancel your order. If CDS chooses to cancel your order, CDS may issue a partial refund, depending on the amount of work performed.
A digital proof is by no means an accurate color reproduction of your final printed piece but is the final opportunity for you to check the layout, bleeds, crops and final text. The proof must be treated independent from the original submitted file and thoroughly reviewed prior to approval. It should be checked against the original file for possible errors such as layout, copy, spacing, punctuation or image placement. You are fully responsible for all that is contained in the final approved proof.
Our prepress department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files. We encourage you to proofread all files carefully before submitting to cdsPRINT.com. We are not responsible for any issues as to orientation or alignment of the pages of your submitted documents. By submitting artwork to cdsPRINT.com, you certify that you have the right to use the image(s) in the artwork files. Although we take every precaution to safeguard your materials, we are not responsible for loss or damage of images, files or artwork.
Under these Terms & Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights, or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We may refuse an order that in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.
Files must be uploaded within 45 days. If you fail to upload your files within 45 days, CDS reserves the right to cancel your order. If CDS chooses to cancel your order, CDS may issue a full or partial refund, depending on the amount of work performed.
Please note that CDS is closed Saturdays, Sundays and holidays. As a result, these days are not considered when calculating turnaround time. In addition, while printing turnaround includes printing, cutting and binding, it does not include design or shipping transit times. You should allow additional business days for delivery based on the shipping method you selected. Estimated production turnaround times are based on the typical number of hours or days that a print job is completed under normal circumstances, excluding Saturdays, Sundays and holidays.
Printing turnaround time is not guaranteed and CDS will not be responsible for any shipping-related costs on orders that do not go out by the due date. If your order is time sensitive and the target date it must be shipped by is clearly noted, CDS will make every effort to ensure your order ships by the target date. Cancellation of an order based on turnaround time is only allowed if the customer indicates in writing at the time of submission (in a note posted to the order) that a job in the order is time sensitive and must be shipped by a target date.When choosing a shipping option, please remember that estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the shipping carrier. Shipping transit times vary. CDS assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. Our responsibility is limited to printing your order and delivering it to the shipping carrier. We are not liable for damages that occur in shipping.
All complaints must be registered within 24 hours of receipt of your final printing job. Should your job contain manufacturing errors and/or defects (as determined by CDS), CDS will most likely re-run your job at no charge or a reduced charge.
All materials we create in producing your printed product are the property of CDS. Although these materials will NOT be sold or given to any other party, we reserve the right to use them for marketing purposes. This may include displaying images of your printed product in marketing materials and/or distributing free samples of your printed product as examples of our printing services. However, you may elect to opt-out by indicating in writing (e.g., note posted to order) when placing your order that you prefer CDS not use your materials for marketing purposes.
The caption in these Terms & Conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms & Conditions. None of the Covered Parties are responsible for any errors or delays in responding to a request caused by an incorrect email address provided by you or other technical problems beyond their control.
We encourage you to share your comments and questions with us, but we may not be able to respond to all of them. You are responsible for whatever material you submit and have full responsibility for any message that you send, including its reliability, originality and copyright. Please do not reveal trade secrets or other confidential information in your messages. Any and all rights to materials and ideas submitted to us become the exclusive property of CDS.
Your comments may be used by CDS in any medium and for any purpose worldwide, without obtaining your specific consent and you relinquish all rights to such comments. CDS is not under any obligation to keep your comments (and the use of your first name and first initial of your last name) in confidence, to pay you any compensation for any comments submitted, or to respond to any of your comments. You agree you will be solely responsible for the content of any comments you make.
To the fullest extent permitted by law, in no event shall CDS, including its respective officers, directors, employees, representatives or affiliates (collectively, the “Covered Parties”), be liable for any injury, death, loss, claim, damage, act of God, accident, delay or any special, exemplary, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of, or are in any way connected with, any use of this site or with any delay or inability to use this site, or for any information, software, products or services obtained through this site, even if a party has been advised of the possibility of such damages. If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this site, the user agrees that the liability of any such party shall in no event exceed the fee or charge to the user assessed by CDS.
THE SITE (INCLUDING ANY CONTENT CONTAINED WITHIN IT), ANY PRODUCT OR SERVICE PURCHASED THROUGH THE SITE, AND ANY SOFTWARE PROVIDED BY CDS OR ITS DESIGNEES FOR USE IN CONNECTION WITH THE SITE OR WITH THE PRODUCTS AND SERVICES DESCRIBED ON THE SITE, ARE PROVIDED ON AN “AS IS” BASIS.
User access to all or part of this site may be terminated or suspended at any time, without notice and for any reason.